Forever 21

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Forever 21
2020 S Expy 83
Harlingen, TX 78552

Business Summary | Ratings & Reviews

Contact Forever 21

Phone:

(956) 412-7606

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store personel very helpful, but managment was very rude,sarcastic&lack of experince.
we bought some clothes & noticed we were charged for 3 shirts,when we bought only 2 shirts. cashier accidently left scanner laying on counter & scaned same shirt twice. so a co-manager was called, after 20 minutes waiting, while she was trying to work with register to get us refund. she came back & told us that we could not get back a refund,because we used a debt card. she said we had to use credit card to get a refund & told us just to get another shirt. but we didnt want another shirt we just wanted refund. she made it look like it was are fault. i asked for store manager,she told us he was on confrence call& could not come out.(on a sunday??)she came back with gift card for another shirt & said ok,thank you!& she just walked like its not my problem. throgh the whole situation she was very rude,sarcastic & had no experince. she was also very rude& loud to her own cashier. we thought cashier had more experiance than co-manager. (rv67, 08/30/2009)
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